COURSE SYLLABUS

COMMUNICATION TECHNIQUES

1	Course Title:	COMMUNICATION TECHNIQUES
2	Course Code:	SAB6011
3	Type of Course:	Optional
4	Level of Course:	Third Cycle
5	Year of Study:	1
6	Semester:	1
7	ECTS Credits Allocated:	3
8	Theoretical (hour/week):	2
9	Practice (hour/week) :	0
10	Laboratory (hour/week) :	0
11	Prerequisites:	None
12	Recommended optional programme components:	None
13	Language:	Turkish
14	Mode of Delivery:	Face to face
15	Course Coordinator:	Doç. Dr. SELMA GÜLEÇ
16	Course Lecturers:	Yok
17	Contactinformation of the Course Coordinator:	Doç.Dr. Selma GÜLEÇ B. U.Ü Eğitim Fakültesi A Blok 16056 Nilüfer Bursa E Mail: sgulec@uludag.edu.tr
18	Website:
19	Objective of the Course:	To provide doctoral students in different health branches with the skills to use communication effectively.
20	Contribution of the Course to Professional Development	It contributes to knowing communication obstacles and solutions, thinking empathetically, and using body language effectively.

Learning Outcomes:

1	Can use active listening skills in interpersonal communication.;
2	Can use empathy skills in interpersonal communication. ;
3	Knowing the factors that hinder communication and being able to develop solutions.;
4	Learning some communication patterns. ;
5	Ability to use verbal and non-verbal communication skills effectively.;

22	Course Content:

Week	Theoretical	Practical
1	Communication concept and its importance
2	Communication models
3	Factors hindering communication
4	Factors hindering communication and solutions
5	Conflict management in effective communication
6	Persuasive Communication
7	Non-verbal communication
8	Mobbing concept
9	Self-disclosure in effective communication
10	Emotional intelligence in effective communication
11	Dealing with difficult people
12	Empathy in effective communication
13	Dimensions of cultural communication
14	General evaluation

23	Textbooks, References and/or Other Materials:	Aziz, A. (2010). İletişime giriş. İstanbul: Hiperlink. Baltaş, Z. ve Baltaş, A. (2007). Bedenin dili (42. Baskı,) İstanbul: Remzi Kitabevi Acar, Z. (2018). İletişim engelleri. M. Işık (Ed.), İletişim ve etik (4. Baskı) içinde (s. 19-27). Konya: Eğitim. Güngör, N. (2011). İletişim. Ankara: Siyasal Kitabevi. Işık, M. (2012). Kitle iletişim teorilerine giriş. Eğitim Yayınevi. Korkut, F. (2005). Yetişkinlere yönelik iletişim becerileri eğitimi. Hacettepe Üniversitesi Eğitim Fakültesi Dergisi, 28(28), 143-149. Avcı, Ö. (2019). Duygusal zeka ve iletişim. Vural, İ., Tuna, Y., Birsen, Ö., Erzurum, F., Küçük, M., & Çolak, F. Ü. (2012). İletişim. Ankara: Pegem Akademi. Alim, K. A. Y. A. (2018). İnsan ilişkileri ve iletişim. Aytekin, H. (2018). İnsan ilişkileri ve iletişim. Baskı, Pegem Akademi Yayınları, Ankara. Karahan, T. F., Sardoğan, M. E., GÜVEN, M. Ç., ÖZKAMALI, E., & Dicle, A. N. (2006). İnsan İlişkileri ve İletişim Dersi'nin Öğretmen Adaylarının Çatışma Çözme ve Empatik Beceri Düzeylerine Etkisi. Eurasian Journal of Educational Research (EJER), (23). Kaya, A. (2014). Yönetimde insan ilişkilerinin sırları. Eğitim Yayınevi.
24	Assesment

TERM LEARNING ACTIVITIES	NUMBER	PERCENT
Midterm Exam	0	0
Quiz	0	0
Homeworks, Performances	3	40
Final Exam	1	60
Total	4	100
Contribution of Term (Year) Learning Activities to Success Grade		40
Contribution of Final Exam to Success Grade		60
Total		100
Measurement and Evaluation Techniques Used in the Course	There will be a written and final exam (100%) in the course. Absolute assessment will be applied.
Information	Homework that students prepare during the term will also be evaluated.

ECTS / WORK LOAD TABLE

CONTRIBUTION OF LEARNING OUTCOMES TO PROGRAMME QUALIFICATIONS

LO: Learning Objectives

PQ: Program Qualifications

Contribution Level:

1 Very Low

2 Low

3 Medium

4 High

5 Very High