MYO'ların Yönetim Kurullarının görevlendirdiği öğretim elemanları
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Contactinformation of the Course Coordinator:
Öğr. Gör. İsmail ÇAKMAK B.U.Ü. Orhaneli Meslek Yüksekokulu 0 (224) 294 26 86 - 62424
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Website:
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Objective of the Course:
In this course, aims to teach to competence the implementation of quality management systems.
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Contribution of the Course to Professional Development
By learning the principles of business world and social excellence as a result of the outcomes of the course, sustainable quality management models that can be applied in the private and public sector can be analyzed. By understanding quality management practices, it can be contributed to the creation, implementation and development of quality in order to increase the efficiency and productivity of institutions and organizations.
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Learning Outcomes:
1
The concept definition and importance of Quality to be able to compare concept with respect to consumers and companies;;
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To be able to explain the historial process of the Total Quality Management model;;
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To be able to explain the meaning of the subcomponents of the total quality management model (system);;
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To be able to compare clasical management model with the total quality manageöent model;;
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To be able to analyze the components of the total quality management;;
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To be able to explain the technical and managerial processee applies in TQM;;
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To be able to apply the quantitative technices and methods used in TQM model;;
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To be able to explain the KAIZEN philosophy;;
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To be able to explain the national and international quality standarts;;
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To be able to exemplify success story of the national and international Total Quality management.;
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Course Content:
Week
Theoretical
Practical
1
Quality Concept
2
The Concept of Quality and Standardization-Standard
3
Standard and Standardization
4
The Importance of Manufacturing and Service Sector Standard
5
Management Quality and Standards
6
Management Quality and Standards
7
Environmental Standards
8
Quality Management System Models
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Strategic Management
10
Participate to Management
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Process Management System
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Resource Management System
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EFQM Excellence Model
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ISO, TSE and Certfication
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Textbooks, References and/or Other Materials:
1.Baş T., Oymak M. Kalite Yönetim Sistemi, Seçkin Yayıncılık, 2007. 2. Halis M. Meslek Yüksekokulları İçin Toplam Kalite Yönetimi, Seçkin Yayıncılık, 2010.
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Assesment
TERM LEARNING ACTIVITIES
NUMBER
PERCENT
Midterm Exam
1
40
Quiz
0
0
Homeworks, Performances
0
0
Final Exam
1
60
Total
2
100
Contribution of Term (Year) Learning Activities to Success Grade
40
Contribution of Final Exam to Success Grade
60
Total
100
Measurement and Evaluation Techniques Used in the Course
Measurement and evaluation are performed according to the Rules & Regulations of Bursa Uludağ University on Undergraduate Education.
Information
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ECTS / WORK LOAD TABLE
Activites
NUMBER
TIME [Hour]
Total WorkLoad [Hour]
Theoretical
14
1
14
Practicals/Labs
14
2
28
Self Study and Preparation
14
2
28
Homeworks, Performances
0
1
14
Projects
0
0
0
Field Studies
0
0
0
Midtermexams
1
1
1
Others
0
0
0
Final Exams
1
1
1
Total WorkLoad
87
Total workload/ 30 hr
2,87
ECTS Credit of the Course
3
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CONTRIBUTION OF LEARNING OUTCOMES TO PROGRAMME QUALIFICATIONS