1	Course Title:	MODERN MANAGEMENT TECHNIQUES
2	Course Code:	IYZ2105
3	Type of Course:	Compulsory
4	Level of Course:	First Cycle
5	Year of Study:	2
6	Semester:	3
7	ECTS Credits Allocated:	5
8	Theoretical (hour/week):	3
9	Practice (hour/week) :	0
10	Laboratory (hour/week) :	0
11	Prerequisites:
12	Recommended optional programme components:	None
13	Language:	Turkish
14	Mode of Delivery:	Face to face
15	Course Coordinator:	Dr. Ögr. Üyesi MELİH ENGİN
16	Course Lecturers:
17	Contactinformation of the Course Coordinator:
18	Website:
19	Objective of the Course:	The main objective of the course is to enable students to follow the theoretical and practical developments taking place in the field of public administration within an increasingly globalized world. In this sense, the course focuses on the examination of the basic principles of Total Quality Management, Human Resources Management, Crisis and Risk Management and Stress and Time Management.
20	Contribution of the Course to Professional Development

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Learning Outcomes:

1 To be able to evaluate the phenomena of management within a perspective of its historical development. ; ; 2 To be able to understand the scope and basic content of administrative science and to properly identify the relations between the state, the political processes, public administration and private sector. ; ; 3 To be able to comprehend the concepts, definitions and basic characteristics of organizations and to provide them with the general knowledge of management theories and their changing nature. ; ; 4 To have a detailed understanding of the main functions of administration and management systems which the students of the Faculty of Economic and Administrative Sciences will encounter in a variety of other courses during their undergraduate education. ; ; 5 To be able to grasp the current changes and transformations taking place in the field of public administration in a globalized world.; ;

22	Course Content:

Week	Theoretical	Practical
1	Globalisation and its effects on administrative organisation: a)Classical administrative approach b)Developments in the field of administration in the age of globalisation c)Transition from government to governance
2	E-government and related management techniques: a)Economy and e-government b)Applications of e-government c)E-government and social organisation
3	Citizen-centered government: a)The principles of citizen-centered government b)The difference between citizen-centered and consumer-centered government c)Different models related with the subject
4	Change Management: a)New tendencies in administration b)The relation between transparency and change c)Performance based administration
5	Strategic Management: a)Strategic approaches in administration and the concept of ‘strategy’ b)Main principles of strategic management c)Strategic planning and its organisation
6	Cybernetics: a)The concept of cybernetics and its relation with administration b)Current technologies in administration c)The basic principles of cybernetics and its application methods
7	Total Quality Management (TQM) and Total Managerial Quality (TMQ): a)New advances in Total Quality Management b)Applicability of TQM to public administrative structures c)A comparison between TQM and TMQ
8	Z Theory and Japanese Management Systems New advances in Total Quality Management: a)The principles and specificity of Z Theory b)The effects of Z Theory to classical approaches of administration and management c)Basic principles and methods to be applied in transition to Z Management Approach
9	Contingency Approach: a)The relation between administration and contingency b)Basic principles of Contingency Approach c)New organisational forms that the classical administrative structures will take in transition to Contingency Model
10	Systems Approach: a)The concept of systems and its effects on administration and management b)Basic principles of Systems Approach c)Organisational systems and methods
11	Risk Management: a)Globalisation and the concept of risk b)Transition to risk society and the basic principles of Risk Management c)Applicability of Risk Management
12	Time Management: a)The relation between administration and the concept of time b)Administration and managers within the concept of time c)The position of ruled within the concept of time and time management planning
13	Positive Stress Management: a)The concepts of pressure, performance and stress b)Coping with stress and stress in administration c)True evaluation of the performance and the stress relief techniques
14	Exceptionally Controlled Crisis Management: a)Crisis in administration and the control process b)Exceptional management and solutions for crisis c)Applicable models of Exceptionally Controlled Crisis Management

23	Textbooks, References and/or Other Materials:
24	Assesment

TERM LEARNING ACTIVITIES	NUMBER	PERCENT
Midterm Exam	1	40
Quiz	0	0
Homeworks, Performances	0	0
Final Exam	1	60
Total	2	100
Contribution of Term (Year) Learning Activities to Success Grade		40
Contribution of Final Exam to Success Grade		60
Total		100
Measurement and Evaluation Techniques Used in the Course
Information

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ECTS / WORK LOAD TABLE

Activites	NUMBER	TIME [Hour]	Total WorkLoad [Hour]
Theoretical	14	3	42
Practicals/Labs	0	0	0
Self Study and Preparation	14	1	14
Homeworks, Performances	0	0	0
Projects	0	0	0
Field Studies	0	0	0
Midtermexams	1	45	45
Others	0	0	0
Final Exams	1	45	45
Total WorkLoad			146
Total workload/ 30 hr			4,87
ECTS Credit of the Course			5

26	CONTRIBUTION OF LEARNING OUTCOMES TO PROGRAMME QUALIFICATIONS
PQ1 PQ2 PQ3 PQ4 PQ5 PQ6 PQ7 PQ8 PQ9 PQ10 PQ11 LO1 4 5 4 4 4 4 3 3 4 3 3 LO2 5 4 3 4 4 4 5 3 3 4 3 LO3 4 4 4 5 4 3 4 4 4 4 4 LO4 4 4 5 4 4 4 5 4 3 4 4 LO5 3 4 3 4 3 4 4 4 3 4 4

LO: Learning Objectives

PQ: Program Qualifications

Contribution Level:

1 Very Low

2 Low

3 Medium

4 High

5 Very High