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COURSE SYLLABUS
FOOD AND BEVERAGE SERVICES MANAGEMENT
1 Course Title: FOOD AND BEVERAGE SERVICES MANAGEMENT
2 Course Code: TOTZ234
3 Type of Course: Compulsory
4 Level of Course: Short Cycle
5 Year of Study: 2
6 Semester: 4
7 ECTS Credits Allocated: 3
8 Theoretical (hour/week): 3
9 Practice (hour/week) : 0
10 Laboratory (hour/week) : 0
11 Prerequisites: No
12 Recommended optional programme components: None
13 Language: Turkish
14 Mode of Delivery: Face to face
15 Course Coordinator: Öğr.Gör. ŞAHİN MELİH SERENGİL
16 Course Lecturers: Öğr.Gör.Melih SERENGİL
17 Contactinformation of the Course Coordinator: Öğr.Gör.Melih SERENGİL
UÜ.SBMYO mserengil@uludag.edu.tr
Tel: 2615540/60541
18 Website:
19 Objective of the Course: 1) Food and beverage service businesses detailed various. 2) Small, medium and large-capacity food businesses various. 3) Understand Food and beverage service operation management, planning and organization of shapes.
20 Contribution of the Course to Professional Development
21 Learning Outcomes:
1 Learn about food and beverage businesses;
2 Learn about Food and drink businesses management structure;
3 Learn about Food and drink businesses organizational structures;
4 Learn about Basic Nurtrition information;
5 To have knowledge about the concept of the menu;
6 The ability to make the kitchen planning;
7 Service planning skills;
8 To have knowledge about Food And Beverage Cost Control;
22 Course Content:
Week Theoretical Practical
1 Food and beverage industry and Management
2 Food and beverage Businesses
3 Food and beverage department and organizational structure
4 Food and drink Businesses Hygiene and Sanitation
5 The Importance Of Diet
6 The Importance Of The Menu
7 The Importance Of The Service
8 Mid-term Exam and course review
9 Kitchen and food production planning
10 Food And Beverage Cost Control
11 Food And Beverage Cost Control
12 Guest Relations and dealing with Complaints
13 Food and beverage Services Marketing
14 Food and drink Businesses marketing practices
23 Textbooks, References and/or Other Materials: Sökmen, Alptekin (2010) Yiyecekİçecek Hizmetleri Yönetimi ve İşletmeciliği, Detay Yayıncılık, Ankara
24 Assesment
TERM LEARNING ACTIVITIES NUMBER PERCENT
Midterm Exam 1 40
Quiz 0 0
Homeworks, Performances 0 0
Final Exam 1 60
Total 2 100
Contribution of Term (Year) Learning Activities to Success Grade 40
Contribution of Final Exam to Success Grade 60
Total 100
Measurement and Evaluation Techniques Used in the Course
Information
25 ECTS / WORK LOAD TABLE
Activites NUMBER TIME [Hour] Total WorkLoad [Hour]
Theoretical 14 3 42
Practicals/Labs 0 0 0
Self Study and Preparation 2 10 20
Homeworks, Performances 0 0 0
Projects 0 0 0
Field Studies 0 0 0
Midtermexams 1 10 10
Others 0 0 0
Final Exams 1 20 20
Total WorkLoad 92
Total workload/ 30 hr 3,07
ECTS Credit of the Course 3
26 CONTRIBUTION OF LEARNING OUTCOMES TO PROGRAMME QUALIFICATIONS
PQ1 PQ2 PQ3 PQ4 PQ5 PQ6 PQ7 PQ8 PQ9 PQ10 PQ11 PQ12
LO1 2 0 0 0 0 0 0 2 0 0 0 0
LO2 0 4 0 0 0 0 3 0 2 0 0 0
LO3 0 0 0 0 0 0 0 0 0 0 0 0
LO4 0 2 0 0 0 0 0 0 0 0 0 0
LO5 0 2 0 0 0 0 0 0 0 0 0 0
LO6 2 0 0 0 3 0 0 3 2 0 0 2
LO7 0 0 0 0 3 0 0 3 2 0 0 2
LO8 0 0 0 0 0 0 0 0 0 0 0 2
LO: Learning Objectives PQ: Program Qualifications
Contribution Level: 1 Very Low 2 Low 3 Medium 4 High 5 Very High
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