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COURSE SYLLABUS
CRISIS AND STRESS MANAGEMENT
1 Course Title: CRISIS AND STRESS MANAGEMENT
2 Course Code: ISYS045
3 Type of Course: Optional
4 Level of Course: Short Cycle
5 Year of Study: 2
6 Semester: 3
7 ECTS Credits Allocated: 3
8 Theoretical (hour/week): 1
9 Practice (hour/week) : 2
10 Laboratory (hour/week) : 0
11 Prerequisites: None
12 Recommended optional programme components: None
13 Language: Turkish
14 Mode of Delivery: Face to face
15 Course Coordinator: Öğr. Gör. Dr. CANAN BAŞDAR
16 Course Lecturers:
17 Contactinformation of the Course Coordinator: cbasdar@uludag.edu.tr, 02248613424, Keles MYO Mehmet Akif Orhan cad. Keles/Bursa
18 Website:
19 Objective of the Course: Causes of the crisis and stress, the varieties and solutions are aimed to understand
20 Contribution of the Course to Professional Development
21 Learning Outcomes:
1 To gain the ability to manage stress and crisis ;
2 To gain the ability to carry out analyzes on future crises;
3 To gain the ability to communicate during and after the crisis and stress;
4 To gain the ability to apply the ways preventing the crisis in business life;
5 To gain the ability to apply the ways preventing the stress in business life;
6 To gain the ability to evaluate of crisis and stress management skills;
7 To gain the ability to think under stress ;
8 To gain the ability of post-crisis management ;
9 To gain information about the types of crisis and stress;
10 To gain the ability to produce crisis and stress strategies ;
22 Course Content:
Week Theoretical Practical
1 Identification of environmental relations with the organization Case study
2 Crisis definition, characteristics of the crisis, sources, types, factors inside and outside the organization Case study
3 Methods of avoiding the crisis Case study
4 The process of crisis, crisis to be warnings, the crisis period, the period of dissolution and decadence Case study
5 In case of crisis management, preparedness and protection of the pre-crisis Case study
6 Strategies for the crisis period, crisis strategies, business strategies in times of crisis Case study
7 Crisis to be controlled Case study
8 Repetition of a course and midterm exam Case study
9 The concept of stress and sources of stress Case study
10 Stress symptoms and consequences Case study
11 Stress management and control, individual stress management techniques, organizational stress management techniques Case study
12 Measurement of stress Case study
13 The effects of stress Case study
14 Defense mechanisms in stress management Case study
23 Textbooks, References and/or Other Materials: Crisis management, LUECKE, R, Türkiye İş Bankası Publications, 2008 Istanbul
Crisis Management, AUGUSTINE, N. R, Optimist Publications, 2008 Istanbul
Crisis and Stress Management, TUTAR, H, Seçkin Publications, 2010 Ankara
24 Assesment
TERM LEARNING ACTIVITIES NUMBER PERCENT
Midterm Exam 1 40
Quiz 0 0
Homeworks, Performances 0 0
Final Exam 1 60
Total 2 100
Contribution of Term (Year) Learning Activities to Success Grade 40
Contribution of Final Exam to Success Grade 60
Total 100
Measurement and Evaluation Techniques Used in the Course
Information
25 ECTS / WORK LOAD TABLE
Activites NUMBER TIME [Hour] Total WorkLoad [Hour]
Theoretical 14 1 14
Practicals/Labs 14 2 28
Self Study and Preparation 14 2 28
Homeworks, Performances 0 0 0
Projects 0 0 0
Field Studies 0 0 0
Midtermexams 1 1 1
Others 2 9 18
Final Exams 1 1 1
Total WorkLoad 90
Total workload/ 30 hr 3
ECTS Credit of the Course 3
26 CONTRIBUTION OF LEARNING OUTCOMES TO PROGRAMME QUALIFICATIONS
PQ1 PQ2 PQ3 PQ4 PQ5 PQ6 PQ7 PQ8 PQ9 PQ10 PQ11 PQ12
LO1 4 4 0 0 4 0 4 0 0 0 0 0
LO2 4 3 0 0 5 0 3 0 0 3 5 0
LO3 4 3 0 0 3 0 3 0 0 0 4 0
LO4 4 3 0 0 4 0 4 0 0 0 3 0
LO5 4 3 0 0 4 0 4 0 0 0 3 0
LO6 4 4 0 0 3 0 4 0 0 0 3 0
LO7 4 4 0 0 4 0 3 0 0 0 4 0
LO8 4 3 0 0 3 0 4 0 0 0 4 0
LO9 4 4 0 0 4 0 4 0 0 0 4 0
LO10 4 5 0 0 5 0 5 0 0 0 4 0
LO: Learning Objectives PQ: Program Qualifications
Contribution Level: 1 Very Low 2 Low 3 Medium 4 High 5 Very High
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