1	Course Title:	RULES OF PROTOCOL AND SOCIAL CONDUCT
2	Course Code:	BYAZ213
3	Type of Course:	Compulsory
4	Level of Course:	Short Cycle
5	Year of Study:	2
6	Semester:	3
7	ECTS Credits Allocated:	3
8	Theoretical (hour/week):	3
9	Practice (hour/week) :	0
10	Laboratory (hour/week) :	0
11	Prerequisites:	none
12	Recommended optional programme components:	None
13	Language:	Turkish
14	Mode of Delivery:	Face to face
15	Course Coordinator:	Öğr.Gör. ARZU MELTEM DİNLER SAKARYALI
16	Course Lecturers:
17	Contactinformation of the Course Coordinator:	meltemdinler@uludag.edu.tr
18	Website:
19	Objective of the Course:	The aim of the course to be successful in business and society and to develop good relations and protocol information needed to provide students with the rules of social behavior.
20	Contribution of the Course to Professional Development

21

Learning Outcomes:

1 to explain protocol and good manners ; 2 tells legal arrangements about protocol ; 3 to apply basic protocol rules and good manners; 4 to apply protocol rules and good manners during speaking and writing periods ; 5 to apply protocol rules and good manners in various places; 6 explains protocol rules and good manners in meetings ; 7 explains protocol rules and good manners in banquets ;

22	Course Content:

Week	Theoretical	Practical
1	Protocol and rules at protocal, historical development,
2	Rules of good manners
3	Lists of protocol, VIP list
4	The rules of commity life, social rolles, its importent, the protocol usage in the various place
5	The rules in the business life,organisation hierarchy and protocol rules, its job satisfaction and working-peace
6	The protocol in establishment, addressing, introduction, greeting, hand shakeng in the introduce
7	The protocol in oral and writting communication: calling card, adresssing the letter, speaking and listening protocol
8	Repeating courses and midterm exam
9	Protocol rules in the cars, appearance protocol, in the welcoming and leaving protocol
10	Protocol rules in the welcoming and leaving protocol
11	Opening, in ceremany speaking protocol, protocol of flag
12	Meeting protocol
13	invitation and visiting protocol: giving a present, in the banquet sending the flower.
14	The relationship between secretary with superior

23	Textbooks, References and/or Other Materials:
24	Assesment

TERM LEARNING ACTIVITIES	NUMBER	PERCENT
Midterm Exam	1	40
Quiz	0	0
Homeworks, Performances	0	0
Final Exam	1	60
Total	2	100
Contribution of Term (Year) Learning Activities to Success Grade		40
Contribution of Final Exam to Success Grade		60
Total		100
Measurement and Evaluation Techniques Used in the Course
Information

25

ECTS / WORK LOAD TABLE

Activites	NUMBER	TIME [Hour]	Total WorkLoad [Hour]
Theoretical	14	2	28
Practicals/Labs	0	0	0
Self Study and Preparation	14	1	14
Homeworks, Performances	0	0	0
Projects	0	0	0
Field Studies	0	0	0
Midtermexams	1	6	6
Others	0	0	0
Final Exams	1	10	10
Total WorkLoad			58
Total workload/ 30 hr			1,93
ECTS Credit of the Course			2

26	CONTRIBUTION OF LEARNING OUTCOMES TO PROGRAMME QUALIFICATIONS
PQ1 PQ2 PQ3 PQ4 PQ5 PQ6 PQ7 PQ8 PQ9 PQ10 PQ11 PQ12 LO1 5 2 3 1 1 0 5 1 0 1 0 1 LO2 4 0 1 0 1 1 4 4 3 1 1 1 LO3 5 2 3 1 1 0 5 1 0 0 0 3 LO4 5 2 3 1 1 0 5 1 0 0 0 3 LO5 5 2 3 1 1 0 5 1 0 0 0 4 LO6 4 2 5 1 1 0 5 1 0 0 0 2 LO7 2 2 2 1 1 0 2 1 0 0 0 2

LO: Learning Objectives

PQ: Program Qualifications

Contribution Level:

1 Very Low

2 Low

3 Medium

4 High

5 Very High