1	Course Title:	EFFICIENT COMMUNICATION TECHNIQUES
2	Course Code:	SOS6113
3	Type of Course:	Optional
4	Level of Course:	Third Cycle
5	Year of Study:	1
6	Semester:	1
7	ECTS Credits Allocated:	3
8	Theoretical (hour/week):	2
9	Practice (hour/week) :	0
10	Laboratory (hour/week) :	0
11	Prerequisites:	None
12	Recommended optional programme components:	None
13	Language:	Turkish
14	Mode of Delivery:	Face to face
15	Course Coordinator:	Doç. Dr. SELMA GÜLEÇ
16	Course Lecturers:	Doç. Dr. Selma Güleç
17	Contactinformation of the Course Coordinator:	Doç. Dr. Selma Güleç Bursa Uludağ Üniversitesi, Eğitim Fakültesi Türkçe ve Sosyal Bilimler Eğitimi Bölümü, Sosyal Bilgiler Eğitimi Ana Bilim Dalı sgulec@uludag.edu.tr
18	Website:
19	Objective of the Course:	defines communication, will be able to explain the communication process and its elements and will have knowledge in different fields related to communication science. Students will be able to give examples of listening and feedback mechanisms in effective communication. They will also be able to comprehend the importance of internal communication and identify the factors that hinder communication.
20	Contribution of the Course to Professional Development	It is aimed that students gain awareness of their own communication styles and their strong and open aspects in communication. Moreover; It aims to increase both personal and institutional success of students thanks to their effective communication skills. Lesson; It aims to develop students' thinking, analysis and discussion skills in the field of communication.

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Learning Outcomes:

1 Communicates more effectively with herself and her environment.; 2 Knows the factors affecting interpersonal communication.; 3 Can effectively control communication conflicts.; 4 Knows the ways to communicate effectively in business life.; 5 Knows and applies the rules of behavior that must be followed in social life.; 6 Comprehends the effective cognitive elements in the formation of communication behaviors, cognitive processes and their effects on communication behaviors.;

22	Course Content:

Week	Theoretical	Practical
1	Interpersonal Relations and Effective Communication
2	Some Techniques for Effective Communication
3	Effective Communication and Disclosure in Communication
4	Emotional Intelligence in Communication
5	Factors Affecting Effective Communication
6	Rules of behavior in social life; manners and courtesy
7	Interpersonal Communication Conflicts and Management
8	Effective Communication in Business Life
9	Effective communication and its dimensions in educational settings
10	Effective Communication and Gender
11	Intrapersonal Communication and Knowing Oneself
12	Interpersonal Communication Approaches
13	Factors Affecting Interpersonal Communication and Solutions
14	General evaluation

23	Textbooks, References and/or Other Materials:	Gürüz, D. ve Temel Eğinli, A. (2018). İletişim becerileri: Anlamak, anlatmak, anlaşmak (6. basım), Ankara: Nobel. Gürüz, D. ve Temel Eğinli, A. (2019). Kişilerarası iletişim: bilgiler, etkiler, engeller (8. Basım), Ankara: Nobel Kaya, A. (2018). İletişime giriş: Temel kavramlar ve süreçler. A. Kaya (Ed.), İnsan ilişkileri ve iletişim içinde (2-29). Ankara: Pegem A. Karip, E. (2013). Çatışma Yönetimi. Ankara: Pegem Akademi. Eroğlu, E. (2008). Eğitim kurumlarında örgütsel iletişim. U. Demiray (Ed.). Etkili iletişim içinde (s. 243-264). Ankara: Pegem Akademi. Işık, M. (2012). Kitle iletişim teorilerine giriş. Eğitim Yayınevi. Korkut, F. (2005). Yetişkinlere yönelik iletişim becerileri eğitimi. Hacettepe Üniversitesi Eğitim Fakültesi Dergisi, 28(28), 143-149. Avcı, Ö. (2019). Duygusal zeka ve iletişim. Vural, İ., Tuna, Y., Birsen, Ö., Erzurum, F., Küçük, M., & Çolak, F. Ü. (2012). İletişim. Ankara: Pegem Akademi. Alim, K. A. Y. A. (2018). İnsan ilişkileri ve iletişim. Aytekin, H. (2018). İnsan ilişkileri ve iletişim. Baskı, Pegem Akademi Yayınları, Ankara. Karahan, T. F., Sardoğan, M. E., GÜVEN, M. Ç., ÖZKAMALI, E., & Dicle, A. N. (2006). İnsan İlişkileri ve İletişim Dersi'nin Öğretmen Adaylarının Çatışma Çözme ve Empatik Beceri Düzeylerine Etkisi. Eurasian Journal of Educational Research (EJER), (23). Kaya, A. (2014). Yönetimde insan ilişkilerinin sırları. Eğitim Yayınevi.
24	Assesment

TERM LEARNING ACTIVITIES	NUMBER	PERCENT
Midterm Exam	1	40
Quiz	0	0
Homeworks, Performances	0	0
Final Exam	1	60
Total	2	100
Contribution of Term (Year) Learning Activities to Success Grade		40
Contribution of Final Exam to Success Grade		60
Total		100
Measurement and Evaluation Techniques Used in the Course	Written final exam (60%) will be given in the course. Absolute evaluation will be applied.
Information	Assignments prepared by the students during the term will also be evaluated.

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ECTS / WORK LOAD TABLE

Activites	NUMBER	TIME [Hour]	Total WorkLoad [Hour]
Theoretical	14	2	28
Practicals/Labs	0	0	0
Self Study and Preparation	1	20	20
Homeworks, Performances	0	18	18
Projects	1	20	20
Field Studies	0	0	0
Midtermexams	1	5	5
Others	0	0	0
Final Exams	1	5	5
Total WorkLoad			101
Total workload/ 30 hr			3,2
ECTS Credit of the Course			3

26	CONTRIBUTION OF LEARNING OUTCOMES TO PROGRAMME QUALIFICATIONS
PQ1 PQ2 PQ3 PQ4 PQ5 PQ6 PQ7 PQ8 PQ9 PQ10 PQ11 PQ12 LO1 0 0 0 5 0 0 0 0 0 0 0 0 LO2 0 0 0 4 0 0 0 0 0 0 0 0 LO3 0 0 0 0 0 0 5 0 0 0 0 0 LO4 0 0 0 0 0 0 0 0 0 0 0 0 LO5 0 0 0 0 0 0 0 0 0 0 0 0 LO6 0 0 0 0 0 0 0 0 0 0 0 0

LO: Learning Objectives

PQ: Program Qualifications

Contribution Level:

1 Very Low

2 Low

3 Medium

4 High

5 Very High