Dr. Öğr. Üye Zaim Alparslan ACAR zaim@uludag.edu.tr 02242940688
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Website:
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Objective of the Course:
Understanding of the basic issues related to total quality management and quality management systems, to have the equipment to implement total quality management and establish a quality management system in a workplace (private or public sports facilities and enterprises).
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Contribution of the Course to Professional Development
They will have proficiency in quality management in sports.
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Learning Outcomes:
1
To learn the concepts related to total quality management.;
2
To be able to apply total quality management in physical education and sports organizations.;
3
Establishing a quality management system;
4
Ability to spread the total quality approach to the whole organization;
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Course Content:
Week
Theoretical
Practical
1
Total quality management concepts
2
Total quality management in the historical process
3
Total quality management and organizational culture
4
Tools used in total quality management
5
Total quality management and strategic management
6
Total quality management and communication
7
Quality and method
8
Quality and measurement tools.
9
Quality and measurement tools.
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Quality in service businesses
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ISO 9001
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TQM in sports businesses
13
TQM applications in sports businesses
14
Evaluation and conclusion
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Textbooks, References and/or Other Materials:
Abdurrahman Kepoğlu, M. Zahit Serarslan (2005). Spor Örgütlerinde Toplam Kalite Yönetimi. (Serkep Spor İşletmesi Modeli). Morpa Kültür Yayınları. Turgay Biçer (2008). Sporda Toplam Kalite Yönetimi ve Futbol Uygulamaları. Beyaz Yayın Dağıtım Pazarlama.
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Assesment
TERM LEARNING ACTIVITIES
NUMBER
PERCENT
Midterm Exam
0
0
Quiz
0
0
Homeworks, Performances
0
0
Final Exam
1
100
Total
1
100
Contribution of Term (Year) Learning Activities to Success Grade
0
Contribution of Final Exam to Success Grade
100
Total
100
Measurement and Evaluation Techniques Used in the Course
Final exam will be 100%.
Information
classical evaluation will be made.
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ECTS / WORK LOAD TABLE
Activites
NUMBER
TIME [Hour]
Total WorkLoad [Hour]
Theoretical
14
3
42
Practicals/Labs
0
0
0
Self Study and Preparation
10
4
40
Homeworks, Performances
0
0
0
Projects
0
0
0
Field Studies
0
0
0
Midtermexams
0
0
0
Others
0
0
0
Final Exams
1
3
3
Total WorkLoad
85
Total workload/ 30 hr
2,83
ECTS Credit of the Course
3
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CONTRIBUTION OF LEARNING OUTCOMES TO PROGRAMME QUALIFICATIONS
