Dr. Öğretim Üyesi Ayşegül KOZAK ÇAKIR kozak@uludag.edu.tr +90 224 294 26 95 Dahili: 62728 Uludağ Üniversitesi İnegöl İşletme Fakültesi Yönetim Bilişim Sistemleri Bölümü İnegöl-BURSA
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Website:
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Objective of the Course:
It is aimed for students to learn interpersonal communication skills and to be able to communicate well in their work and daily lives and to improve their quality of life by expressing themselves correctly.
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Contribution of the Course to Professional Development
Gains the necessary communication skills in business life.
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Learning Outcomes:
1
Will learn interpersonal communication skills.;
2
Will be able to express themselves correctly.;
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Course Content:
Week
Theoretical
Practical
1
Introduction to communication, the importance of communication for the individual and society
2
Communication definition, communication process and its elements: Making sense of the communication process with the help of communication models
3
Nonverbal Communication (Body Language, Symbolic Communication)
4
Written Communication, Verbal Communication
5
Communication pyramid, interpersonal communication definition, basic concepts related to interpersonal communication
6
Use of words in interpersonal communication, language and beyond language, messages and index structure
7
lesson repetition
8
Communication levels, presentation of the self in communication
9
Effective communication, the importance of listening in effective communication, communication barriers
10
The factors to be considered while speaking in communication, the characteristics of successful speakers
11
Effective use of body language in interpersonal communication
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Conflict and empathy in interpersonal communication
13
Communication strategies and problems in social life - male and female communication
14
lesson repetition
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Textbooks, References and/or Other Materials:
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Assesment
TERM LEARNING ACTIVITIES
NUMBER
PERCENT
Midterm Exam
1
40
Quiz
0
0
Homeworks, Performances
0
0
Final Exam
1
60
Total
2
100
Contribution of Term (Year) Learning Activities to Success Grade
40
Contribution of Final Exam to Success Grade
60
Total
100
Measurement and Evaluation Techniques Used in the Course
Relative evaluation
Information
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ECTS / WORK LOAD TABLE
Activites
NUMBER
TIME [Hour]
Total WorkLoad [Hour]
Theoretical
14
2
28
Practicals/Labs
0
0
0
Self Study and Preparation
0
0
0
Homeworks, Performances
0
0
0
Projects
0
0
0
Field Studies
0
0
0
Midtermexams
1
30
30
Others
0
0
0
Final Exams
1
30
30
Total WorkLoad
118
Total workload/ 30 hr
2,93
ECTS Credit of the Course
3
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CONTRIBUTION OF LEARNING OUTCOMES TO PROGRAMME QUALIFICATIONS
