COURSE SYLLABUS
GUIDANCE SERVICES AND COMMUNICATION
| 1 |
Course Title: |
GUIDANCE SERVICES AND COMMUNICATION |
| 2 |
Course Code: |
TSEZ211 |
| 3 |
Type of Course: |
Compulsory |
| 4 |
Level of Course: |
Short Cycle |
| 5 |
Year of Study: |
2 |
| 6 |
Semester: |
3 |
| 7 |
ECTS Credits Allocated: |
3 |
| 8 |
Theoretical (hour/week): |
1 |
| 9 |
Practice (hour/week) : |
2 |
| 10 |
Laboratory (hour/week) : |
0 |
| 11 |
Prerequisites: |
|
| 12 |
Recommended optional programme components: |
None |
| 13 |
Language: |
Turkish |
| 14 |
Mode of Delivery: |
Face to face |
| 15 |
Course Coordinator: |
Öğr. Gör. CELAL UZUN |
| 16 |
Course Lecturers: |
Öğr. Gör. Celal UZUN |
| 17 |
Contactinformation of the Course Coordinator: |
Öğr. Gör. Celal UZUN
E-mail: celaluzun@uludag.edu.tr Tel:2615540/60516 |
| 18 |
Website: |
|
| 19 |
Objective of the Course: |
Understanding the GUIDANCE SERVICES concept and these related applications do.
Understanding the CONTACT concept and these related applications do. |
| 20 |
Contribution of the Course to Professional Development |
|
| 21 |
Learning Outcomes: |
| 1 |
To know the concepts related to guidance.;
|
| 2 |
Knowing the tasks of the guide.;
|
| 3 |
Knowing the features that a good guide should carry.;
|
| 4 |
Knowing the conditions of being a guide.;
|
| 5 |
Knowing the place and importance of the guide in tourism.;
|
| 6 |
Do not know the ethics rules of the guide.;
|
| 7 |
Do not know the guide to work at a travel agency.;
|
| 8 |
To know the concepts related to communication and use skills in everyday life.;
|
| 9 |
To be able to know communication lectures and analyze in everyday life.;
|
| 10 |
To know the place and importance of communication in business life.;
|
|
| Week |
Theoretical |
Practical |
| 1 |
Who is the guide?
What are the conditions for being a guide? |
None |
| 2 |
What are the features that a good guide should carry. |
None |
| 3 |
The guide should know which information. |
None |
| 4 |
Leadership and Guide. |
None |
| 5 |
What are the features that the guide should carry? |
None |
| 6 |
Guide and tourism relation.
The guide is the premiere in country tourism. |
None |
| 7 |
Guide and agency relationship |
None |
| 8 |
Actions the guide will take before going on tour. |
None |
| 9 |
The procedures that the guide will take during the tour, |
None |
| 10 |
The tour operator will do at the end of the tour. |
None |
| 11 |
Definition and items of communication. |
None |
| 12 |
The characteristics of communication elements that need to be analyzed and conveyed. |
None |
| 13 |
Types of communication. |
None |
| 14 |
Place and importance of communication in travel agency. |
None |
| 23 |
Textbooks, References and/or Other Materials: |
Nazife KÜÇÜKASLAN "Büro Yönetimi ve İletişim Teknhikleri"
Ekin Kitapevi Bursa.
Nazife KÜÇÜKASLAN "Etkili İletişim Teknikleri" Ekin Kitapevi Bursa.
Suavi AHİPAŞAOĞLU "Turizmde Rehberlik" Gazi Yayınları Ankara |
| 24 |
Assesment |
|
| TERM LEARNING ACTIVITIES |
NUMBER |
PERCENT |
| Midterm Exam |
1 |
40 |
| Quiz |
0 |
0 |
| Homeworks, Performances |
0 |
0 |
| Final Exam |
1 |
60 |
| Total |
2 |
100 |
| Contribution of Term (Year) Learning Activities to Success Grade |
40 |
| Contribution of Final Exam to Success Grade |
60 |
| Total |
100 |
| Measurement and Evaluation Techniques Used in the Course |
|
| Information |
|
| 25 |
|
ECTS / WORK LOAD TABLE |
| Activites |
NUMBER |
TIME [Hour] |
Total WorkLoad [Hour] |
| Theoretical |
14 |
1 |
14 |
| Practicals/Labs |
14 |
2 |
28 |
| Self Study and Preparation |
1 |
40 |
40 |
| Homeworks, Performances |
0 |
0 |
0 |
| Projects |
0 |
0 |
0 |
| Field Studies |
0 |
0 |
0 |
| Midtermexams |
1 |
1 |
1 |
| Others |
0 |
0 |
0 |
| Final Exams |
1 |
1 |
1 |
| Total WorkLoad |
|
|
84 |
| Total workload/ 30 hr |
|
|
2,8 |
| ECTS Credit of the Course |
|
|
3 |
| 26 |
CONTRIBUTION OF LEARNING OUTCOMES TO PROGRAMME QUALIFICATIONS |
|
PQ1
|
PQ2
|
PQ3
|
PQ4
|
PQ5
|
PQ6
|
PQ7
|
PQ8
|
PQ9
|
PQ10
|
PQ11
|
PQ12
|
|
LO1
|
5
|
0
|
0
|
1
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
|
LO2
|
3
|
3
|
3
|
0
|
3
|
0
|
4
|
1
|
3
|
0
|
0
|
0
|
|
LO3
|
5
|
4
|
3
|
4
|
4
|
3
|
4
|
3
|
4
|
4
|
4
|
4
|
|
LO4
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
5
|
0
|
0
|
0
|
0
|
|
LO5
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
3
|
0
|
0
|
0
|
|
LO6
|
0
|
0
|
0
|
0
|
5
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
|
LO7
|
5
|
5
|
3
|
4
|
0
|
3
|
0
|
3
|
0
|
3
|
5
|
0
|
|
LO8
|
3
|
0
|
3
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
4
|
|
LO9
|
3
|
0
|
3
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
4
|
|
LO10
|
3
|
0
|
4
|
0
|
0
|
0
|
0
|
0
|
2
|
0
|
0
|
3
|
|
| LO: Learning Objectives |
PQ: Program Qualifications |
| Contribution Level: |
1 Very Low |
2 Low |
3 Medium |
4 High |
5 Very High |
