Be familiar with the terminology associated with reservations and tickets, void, refund, rebooking, rerouting recognize such actions on the ticket, e-ticket coupon status codes, to have information about their passenger rights issues with tickets
20
Contribution of the Course to Professional Development
21
Learning Outcomes:
1
To develop recommendations and alternatives for solving problems in operational terms;
2
To take the necessary responsibility in all phases of simple or complex operations;
3
To decide quickly to solve problems in the extraordinary situations by taking responsibility;
4
To learn concepts related to reservations and tickets;
22
Course Content:
Week
Theoretical
Practical
1
International Air Transport Legislation and Operation
2
International Air Transport Legislation and Operation
3
International Air Transport Legislation and Operation
4
International Air Transport Legislation and Operation
5
Spindle Calculation System
6
Spindle Calculation System
7
Sales and Ticket Fee Based on the Place
8
Sales and Ticket Fee Based on the Place
9
Sales and Ticket Fee Based on the Place
10
Central Reservation Systems And Applications
11
Central Reservation Systems And Applications
12
Central Reservation Systems And Applications
13
Central Reservation Systems And Applications
14
Central Reservation Systems And Applications
23
Textbooks, References and/or Other Materials:
DHMİ ve SHGM Mevzuatları,dokümanları,TGS,THY eğitim notları
24
Assesment
TERM LEARNING ACTIVITIES
NUMBER
PERCENT
Midterm Exam
1
40
Quiz
0
0
Homeworks, Performances
0
0
Final Exam
1
60
Total
2
100
Contribution of Term (Year) Learning Activities to Success Grade
40
Contribution of Final Exam to Success Grade
60
Total
100
Measurement and Evaluation Techniques Used in the Course
Information
25
ECTS / WORK LOAD TABLE
Activites
NUMBER
TIME [Hour]
Total WorkLoad [Hour]
Theoretical
14
1
14
Practicals/Labs
14
2
28
Self Study and Preparation
23
2
46
Homeworks, Performances
0
0
0
Projects
0
0
0
Field Studies
0
0
0
Midtermexams
1
1
1
Others
0
0
0
Final Exams
1
1
1
Total WorkLoad
90
Total workload/ 30 hr
3
ECTS Credit of the Course
3
26
CONTRIBUTION OF LEARNING OUTCOMES TO PROGRAMME QUALIFICATIONS
