COURSE SYLLABUS

CRISIS AND STRESS MANAGEMENT

1	Course Title:	CRISIS AND STRESS MANAGEMENT
2	Course Code:	KSYS231
3	Type of Course:	Optional
4	Level of Course:	Short Cycle
5	Year of Study:	2
6	Semester:	3
7	ECTS Credits Allocated:	3
8	Theoretical (hour/week):	1
9	Practice (hour/week) :	2
10	Laboratory (hour/week) :	0
11	Prerequisites:	None
12	Recommended optional programme components:	None
13	Language:	Turkish
14	Mode of Delivery:	Face to face
15	Course Coordinator:	Öğr. Gör. DİLEK TAŞKIN
16	Course Lecturers:	Meslek Yüksekokulları Yönetim Kurullarının görevlendirdiği öğretim elemanları
17	Contactinformation of the Course Coordinator:	Öğr. Gör. Dilek TAŞKIN Bursa Uludağ Üniversitesi Orhaneli MYO Büro Yönetimi ve Yönetici Asistanlığı Programı dilektaskin@uludag.edu.tr 224 294 26 86-62420
18	Website:
19	Objective of the Course:	It is to raise awareness of crisis management in business and non-work life, to convey the ways of reducing negative stress and maintaining positive stress.
20	Contribution of the Course to Professional Development	Understanding the crisis, understanding the pre-crisis, crisis moment and post-crisis processes, gaining competence to solve crisis situations in the organization, and achieving stress management.

Learning Outcomes:

1	Defines the crisis and its causes.;
2	Explain the characteristics of the crisis through examples.;
3	Can apply what needs to be done in the pre-crisis management process.;
4	Can apply what needs to be done in the crisis and post-crisis management process.;
5	Can apply ways of coping with stress and work stress.;

22	Course Content:

Week	Theoretical	Practical
1	Basic concepts about the crisis	Case study
2	The Concept, Scope and Characteristics of the Crisis	Case study
3	Dimensions and Main Factors of the Crisis	Case study
4	Stages of the Crisis Process	Case study
5	Positive and Negative Consequences of the Crisis	Case study
6	Crisis Management Concept and Features	Case study
7	Crisis Management Process and Approaches in Crisis Management	Case study
8	Precautions to be Taken Before, During and After the Crisis	Case study
9	The Concept and Scope of Stress	Case study
10	Symptoms and Stages of Stress	Case study
11	Key Factors Causing Stress	Case study
12	Consequences of Stress	Case study
13	Stress Management and Control	Case study
14	Defense Mechanisms in Stress Management	Case study

23	Textbooks, References and/or Other Materials:
24	Assesment

TERM LEARNING ACTIVITIES	NUMBER	PERCENT
Midterm Exam	1	40
Quiz	0	0
Homeworks, Performances	0	0
Final Exam	1	60
Total	2	100
Contribution of Term (Year) Learning Activities to Success Grade		40
Contribution of Final Exam to Success Grade		60
Total		100
Measurement and Evaluation Techniques Used in the Course	Measurement and evaluation are carried out according to the principles of Bursa Uludağ University Associate and Undergraduate Education and Training Regulations.
Information	The results are determined by the letter grade determined by the student automation system.

ECTS / WORK LOAD TABLE

CONTRIBUTION OF LEARNING OUTCOMES TO PROGRAMME QUALIFICATIONS

LO: Learning Objectives

PQ: Program Qualifications

Contribution Level:

1 Very Low

2 Low

3 Medium

4 High

5 Very High